Masking—suppressing neurodivergent traits to appear neurotypical—is a survival strategy in many workplaces, but the hidden costs are steep for individuals and organizations.
Research shows masking is prevalent among autistic and ADHD adults, driven by stigma fears and employment needs. A 2019 study of 262 autistic adults found masking motivated by social and professional goals, but linked to exhaustion and mental health strain. A 2023 UK workplace study of 285 autistic adults revealed higher masking correlates with stress, anxiety, and burnout.
Costs include
- Cognitive/emotional toll: Constant self-monitoring depletes resources, leading to fatigue and burnout. Meta-analyses link masking to increased anxiety, depression, and suicidal ideation.
- Performance impact: Energy diverted to masking reduces focus on tasks, causing presenteeism.
- Retention risk: Chronic masking erodes identity, prompting quits.
In Australia, where neurodivergence affects ~1 in 8 workers (ABS estimates), masking contributes to higher turnover and mental health claims (Safe Work Australia).
Practical HR Insights
- Foster inclusion: Normalize stimming or direct communication.
- Reduce need: Sensory-friendly spaces, clear expectations.
- ROI: Lower masking = higher engagement, fewer claims.
Unmasking benefits everyone—authenticity boosts innovation and loyalty.
East Maitland, NSW, 2323 T 0423 903 000 ivan@in-cognito.com.au